Dealing with Difficult People

Title: Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone
Author(s): Rick Brinkman and Rick Kirshner
Publisher: McGraw-Hill
Date: 2003
Pages: 66
Size: 1.04 Mb
Format: PDF
Quality: High
Language: American English

In every workplace there are difficult people who, at best, make life stressful and, at worst,interfere with project and career goals. Thisbook delivers a proven approach to findingcommon ground and creating a more productiveinteraction with difficult people.

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